I just fixed this problem here in home. Make sure that you put Chinese in all of your regional options, or it won't work. After you're sure that EVERYTHING is in chinese, restart PC, do a TrialReset and voilà, it should be working.
In this image select Chinese aswell instead of English (UK) and it should work fine. I had it in Spanish and made trouble for me before. Tell me if it works
If you are doing everything right ... is very difficult to know what is wrong.
Try TrialReset, restart the PC ... If still not working, if I were you re-install the OS
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